Auckland · in your home, at your pace

The patience you've earned, the respect you deserve.

Technology moves fast, and too many of us are made to feel left behind by it. We're different. We come to you, sit down with a cuppa, and take all the time you need — patiently, kindly, no jargon. So you can relax, knowing it's sorted.

安心 Anshin · Rangimārie — peace of mind, in any language.
Here to help · we'd love to hear from you

Tell us what's troubling you with your technology — by email or a quick call. There's no rush, no jargon, and no question is too small.

Wi-Fi dropping out Is this a scam? Video calls with family Slow phone Locked out of email Japanese ↔ English

For your safety, never share passwords, PINs or codes by email.

Our promise

Help that feels like family, not a call centre

🤝
The same friendly face

You'll always deal with the same person — someone who learns how you like things and remembers.

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Never rushed, never judged

We take all the time you need and explain things kindly, without jargon or impatience.

🏡
Right in your own home

No packing up devices or trips to a shop. We come to you, around Tāmaki Makaurau Auckland.

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Calm, even against scams

We'll check anything suspicious and keep your money and your peace of mind protected.

How it works

Three calm steps

1 · Tell us what's troubling you

Send us an email or give us a call. We'll listen properly and understand before anything else.

2 · We pop round to you

A visit in your own home around Auckland, or unhurried help over the phone — whichever suits you best.

3 · You're left at ease

We don't just fix it — we make sure you understand it, so you feel confident and in control afterwards.

What we help with

Two kinds of care, one trusted team

Patient personal tech help for you and your home — and specialist Japanese–English services for business.

Personal tech help · Deog Soo

For you & your home

  • Phones, tablets, laptops & smart TVs
  • Wi-Fi, email & account access
  • Video calls with family & the mokopuna
  • Spotting scams & staying safe online
  • New device setup, photos & data transfer
  • Patient, one-to-one lessons at your pace
Bilingual specialist · Reena · 日本語対応

For business

  • SDS / GHS chemical compliance documentation
  • Japanese product localisation & coordination
  • Bilingual sales & production operations support
  • Japanese ↔ English translation for documents & product information

Honest, transparent pricing

No surprise bills, no jargon, no pressure. Get in touch any time for a friendly chat about what you need.

$75/hrUnhurried help by phone
$95/hrIn-home visits, Auckland
By quoteBilingual specialist work
Get in touch

Let's put your mind at ease

Tell us what you're stuck on, and we'll come back warmly with a plan and a fair price. Proudly local — two neighbours who happen to be great with tech.